Orders received before noon pacific time are shipped the same day. We are currently offering free ground shipping to the USA.
For shipments to Canada, shipping averages about $15, and you are responsible for any additional taxes or customs.
Items are typically delivered within 3-7 business days. Holidays may increase this time. Delivery times may be longer for orders shipped to Canada.
Faulty or defective items will either be replaced or refunded following an evaluation by VJ Shoes USA. Items damaged through normal wear and tear, misuse, or accidental damage are not faulty. If you believe you have received a defective item, please reach out to us at: email@example.com
If you need a different size shoe, return your original purchase and place a new order for the new size as soon as you wish.
For reference, our returns address is:
14889 SW Tualatin-Sherwood Rd
Sherwood, OR 97140
If you have questions, please email us at firstname.lastname@example.org