Shipping and Returns
For orders received before noon pacific, we ship out same day. If your order comes in after noon, it will ship out next business day.
For a limited time, we are offering free ground shipping via USPS to the USA.
You can upgrade to Two Day shipping for a flat rate of $25.
For Shipments to Canada, shipping averages about $15, and you are responsible for any additional taxes or customs.
Items are typically delivered within 3-7 business days. Holiday times may increase this time.
Delivery times may be longer for orders shipped to Canada.
Returns and Exchanges
You may exchange new shoes within 30 days of delivery after trying them on and walking around your house. Don't wear them outside if you think you might need to exchange them.
Shipping cost back to us for a return or exchange is paid by you. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to exchange or return an item, please go to: vjshoesusa.myreturnscenter.com