All orders received by 5pm Pacific time are shipped the following business day. Please take this into account if you are looking for express delivery.
VJ Shoes North America is located in Portland, Oregon. We are currently offering free ground shipping to the USA.
We do ship to the USA, Canada, and Mexico - please see additional information below.
For shipments to Canada and Mexico, shipping averages about $15, and you are responsible for any additional taxes or customs.
Items are typically delivered within 3-7 business days. Holidays may increase this time. Delivery times may be longer for orders shipped to Canada and Mexico.
Customers in the USA:
Customers in Canada and Mexico:
Faulty or defective items will either be replaced or refunded following an evaluation by VJ Shoes USA. Items damaged through normal wear and tear, misuse, or accidental damage are not faulty. If you believe you have received a defective item, please reach out to us at: firstname.lastname@example.org
If you need a different size shoe, return your original purchase and place a new order for the new size as soon as you wish.
Our returns address is:
14889 SW Tualatin-Sherwood Rd
Sherwood, OR 97140
If you have questions, please email us at email@example.com